Shipping
& Returns

Shipping Policy

We only use tracked delivery from trusted and secure Companies with a reputation for consistent service. Products are carefully packed and despatched as quickly as we are able. We aim to update you at each stage of the delivery process.

Return & Exchange Policy

Personalised products may not be returned unless they are faulty or incorrectly personalised as a result of our error.

 

Where a product is incorrectly supplied or is below our accepted standards we will replace it without question. In all cases you should advise us of any errors or faults within 7 days of receipt.

 

No items may be returned without first obtaining a return note from us.